Current Resident FAQ

• How do I pay my rent and when is it due?

  Please log on to your online portal to make your rental payments. Rent is due on the 1st and considered late on the 5th. The late fee is $100.00. Rent + Late fee must be paid in full before the 15th to avoid dispossessory action.

• Where is your office located?

  Our offices are BY APPOINTMENT ONLY.
  
  Georgia: 103 Hickory Ave, Fayetteville, GA 30215
  
  Alabama: 772 Monument Drive, Millbrook, AL 36054

• Who do I know who to contact?

  Please find our Employee Team Roster under the Meet the Team page to find out who your best point of contact is.

• Where do I submit my Notice to Vacate?

  Please use this link to submit your formal Notice to Vacate

• Where do I submit maintenance requests?

  We do not accept maintenance requests over the phone or via email. Please log on to your online portal to submit maintenance requests.

• What is the Resident Benefit Package?

  The RBP is a program that was launched in September of 2019 to provide better service to our residents and owners. Includes 90 day HVAC filter delivery, Renters Insurance & more. Please see Resident Benefit tab for more info!

• I need to break my lease, what happens next?

  • You need to submit your Formal Notice to Vacate here
  • You will be required to pay 1.5x the rent at the time you submit notice
  • You will forfeit your deposit for non-fulfillment of the lease term

• How can I remove ONE occupant off of my lease?

  When you were approved, you were approved together. In order to remove one occupant from a lease, the following ALL must be completed.
  

  • Leaving occupant must submit their Formal Notice to Vacate on their online portal
  • Leaving occupant must pay a $250.00 administrative fee at the time of notice given
  • Staying occupant must pay a ½ months rent additional deposit (subject to be returned at end of lease term)

  
  

• Am I allowed to have a pet?

  Yes, majority of our owners allow pets (as long as there are no HOA restrictions). We determine a monthly pet rent. Please view the Pet Policy tab for additional information

• Am I allowed to make changes to my property?

  Yes & No. If you are looking to make changes to your property (painting, wallpaper, etc) you will need to submit this request to kayla@all3realty.com including photos and descriptions of these changes.

• I would like to ask the owner for aesthetic upgrades at my home, where do I begin?

  Many of our residents have lived in their homes for 3+ years. Over time things can get worn. If you are looking to ask the owner for an upgrade to your property, you must first complete a self-instructed Z Inspection report & send a detailed list of upgrade requests. You can send your list and request your Z inspector report by emailing Kayla@all3realty.com. Once these two items are received, we will be happy to forward to your owner to see what we can do about getting an approval.

• Am I required to handle lawn maintenance?

  Yes, per the lease, residents are required to mow, edge, blow & treat weeds at their residence. HOA’s do require additional measures such as fresh mulch & pinestraw as well.

• How can I ADD an additional occupant to my lease?

  Anyone over the age of 18 must fill out an application for background screening. They can use this link https://all3realty.findigs.com/apply/unitid=857fdbd7-851f-4f82-a03d-44718fb0605b to submit their application. Once the application is submitted, please email georgia@all3realty.com with their full name. Management will finalize the screening and add the occupant to the account. A new lease agreement will be processed once the applicant has been cleared

• I am in an ACTIVE lease, Can I transfer to a different property at All 3 Realty?

  Our properties are owned by different owners. You are obligated to fulfill the lease term at your current rental. However, if you choose you can terminate your current lease (per your lease) and start a new lease at a new property within our portfolio.

  These would be the requirements:

  • Give 30 day notice at your current property
  • Forfeit your deposit at your current property
  • Pay a $125 OnSight Pros inspection fee to have the property professionally inspected (the outcome of the property condition report may affect eligibility of transfer)
  • Have less than 2 late payments in the last 12 months of payment history
  • Have no payments that were made after the 15th of the month and/or filed disposessorys
  • Pay the 1.5x termination fee at your current property
  • Pay the holding fee (first month's rent) to secure the new property
  • Pay the deposit at the new property in order to take possession

  
  
  

  Transferring is a very expensive option and we do recommend traditional lease fulfillment. We are happy to pull records of properties that may be coming available without our portfolio closer to your move-out date. Contact your leasing agent for more information. 

• My lease is ending in 30 days/ I am on a Month-to-Month, Can I transfer to a different property at All 3 Realty?

  Our properties are owned by different owners. If your lease is ending within 30 days or you are on a month-to-month and are considering transferring to another All 3 Realty property, the requirements are below.

  These would be the requirements:

  • Give 30 day notice at your current property
  • Pay a $125 OnSight Pros inspection fee to have the property professionally inspected (the outcome of the property condition report may affect the eligibility of transfer)
  • Have less than 2 late payments in the last 12 months of payment history
  • Have no payments that were made after the 15th of the month and/or filed disposessorys
  • Pay the holding fee (first month's rent & admin fee) to secure the new property
  • Pay the deposit at the new property in order to take possession
  • Deposit for the current property will be processed per normal

  
  
  

  You MAY not be required to fill out a new application if you have no lease violations and late payments at your current residents. If you were a transfer resident and we do not have an original application on file for you, you would need to complete an application prior to transfer approval.